Terms of Service

Terms and Conditions:

1. By accessing and using our online store, owned by Priya Sreekumar, you agree to comply with these Terms and Conditions.

2. All handcrafted items available for purchase on our online store are subject to availability. We reserve the right to modify or discontinue any product without prior notice.

3. The prices displayed on our online store are in Indian Rupees (INR) and are exclusive of any applicable taxes or shipping charges. These additional costs will be clearly indicated during the checkout process.

4. We accept payments through various secure payment methods, including but not limited to credit/debit cards, net banking, digital wallets, and cash on delivery. By making a purchase, you agree to provide accurate and complete payment information. Any fraudulent or unauthorized transactions will be reported to the relevant authorities.

5. We strive to provide accurate product descriptions and images on our online store. However, please note that there may be slight variations in color, texture, and size due to the handmade nature of the items. We do not guarantee the exact replication of the product images.

6. Some items may be eligible for replacement or return, while others may not be refundable. The decision regarding the eligibility for replacement or return will be made by our store based on the nature of the item and the specific circumstances. Please contact our customer support team for assistance in such cases.

7. To request a replacement or return, you must notify us within 2 days of receiving the item. The item must be unused, in its original packaging, and accompanied by the purchase receipt.

8. If eligible for a replacement or return, you may be responsible for shipping costs associated with sending the item back to us. We will cover the shipping costs for sending the replacement item to you, if applicable.

9. In the event of a damaged or defective item, please provide photographic evidence along with your replacement or return request. We will assess the situation and determine the appropriate course of action.

10. We reserve the right to refuse any replacement or return request if the item does not meet the eligibility criteria mentioned above or if it is damaged due to misuse, negligence, or unauthorized alterations.

11. Our online store may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or availability of these external sites. The inclusion of any links does not imply our endorsement or association with the linked website.

12. We reserve the right to modify these Terms and Conditions at any time without prior notice. It is your responsibility to review the most current version of the Terms and Conditions before making a purchase.

13. By using our online store, you agree to indemnify and hold Priya Sreekumar and our store harmless from any claims, damages, liabilities, and expenses arising out of your use of the website or any violation of these Terms and Conditions.

Please read these Terms and Conditions carefully before making a purchase. If you have any questions or concerns, please contact our customer support team.

Contact Us

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